Wholesale Policies & Terms

Please review our wholesale policies and terms of service. These policies apply to all wholesale customers and orders.

Wholesale Pricing Policy

Pricing Structure

  • Tier 1 (50-99 pieces): 5% off retail price
  • Tier 2 (100-199 pieces): 10% off retail price
  • Tier 3 (200+ pieces): 15% off retail price

Price Validity

  • Wholesale prices are valid for 30 days from quote date
  • Prices subject to change without notice
  • Volume discounts apply to total order quantity
  • Special promotions may override standard pricing

Minimum Order Requirements

  • Initial Order: $500 minimum
  • Reorder Minimum: $250
  • Mixed Orders: Minimum 50 total pieces
  • Single SKU: Minimum 12 pieces per style/color

Payment Terms

Accepted Payment Methods

  • Credit Card (Visa, MasterCard, American Express)
  • Bank Transfer (Wire Transfer)
  • PayPal Business Account
  • Net 30 terms (for approved accounts)

Payment Schedule

  • New Customers: Payment required before shipping
  • Established Customers: Net 30 payment terms available
  • Large Orders ($2000+): 50% deposit, balance before shipping

Shipping & Delivery

Shipping Methods

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: Next business day
  • International Shipping: 7-14 business days

Shipping Costs

  • Free shipping on orders over $1000
  • Standard shipping: $15 flat rate
  • Express shipping: $35 flat rate
  • International shipping: Calculated by weight and destination

Return & Exchange Policy

Return Conditions

  • Returns accepted within 30 days of delivery
  • Items must be in original condition and packaging
  • Return authorization required before shipping
  • Customer responsible for return shipping costs

Non-Returnable Items

  • Custom or personalized jewelry
  • Items damaged by customer
  • Items returned after 30-day period
  • Items without original packaging

Quality Guarantee

  • Material Guarantee: All metals and stones as described
  • Craftsmanship Guarantee: 6-month warranty on manufacturing defects
  • Authenticity Guarantee: All items genuine as described
  • Satisfaction Guarantee: 100% satisfaction or return for refund

Contact Information

For questions about wholesale policies:

These policies are subject to change. Last updated: January 2026